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Current-patient refill guide

Prescription Refill Questions for Current Kosius Patients

Understand who refill support is for, what to prepare, and why refill decisions require individual clinical review.

Kosius visual explainer

A clear refill request path

Administrative support and clinical decisions have different roles.

01

Prepare request details

Have your medication name, pharmacy, dose information, and new questions available.

02

Use the secure portal

Current patients use the portal for appropriate refill-request and administrative support.

03

Clinical review

A clinician may require a scheduled visit, updated information, or another next step.

Refill support is for current patients

Kosius refill support is intended for established patients requesting review of one eligible, non-controlled medication refill need.

Messages are not a substitute for an evaluation

Kosius Admin can help with non-clinical scheduling and portal support. A clinician may send direct platform messages related to scheduled care at the clinician's discretion.

Refills are not automatic

Refills and prescriptions are subject to clinical evaluation and are not guaranteed. Kosius does not prescribe controlled substances.

Common questions

Can new patients use the refill pathway?

No. Refill support is for current Kosius patients. New patients should schedule an appropriate new-patient visit for a medical concern.

Can I request a refill by messaging a clinician?

Messages are not a substitute for a new evaluation or a guaranteed refill. Kosius Admin can help with non-clinical portal support, and clinicians may send messages related to scheduled care at their discretion.

Are medication and pharmacy costs included in a refill visit?

Medication and pharmacy costs are separate unless explicitly stated. Refill and future-visit costs may also be separate.

Keep learning

Related Kosius guides

Educational and legal information

Information only. Not medical advice.

This page is provided for general informational purposes only. It is not medical advice, diagnosis, treatment, or a substitute for an individual medical evaluation by a licensed healthcare provider. Do not use this page as direct clinical advice.

Using this page or the Kosius website does not establish a provider-patient relationship or create care with Kosius. Seek medical evaluation from a licensed healthcare provider for individual health questions. Do not disregard or delay seeking professional medical advice because of website information.

By accessing or using this website, you agree to the Kosius Terms and Conditions. Kosius provides Georgia-only telehealth; any care is subject to clinical evaluation. Prescriptions are not guaranteed, and medication and pharmacy costs are separate unless explicitly stated.

Kosius does not provide emergency care. If you have a medical emergency or urgent symptoms, call 911 or seek immediate in-person care.

Already a Kosius patient?

Use the secure portal to begin the appropriate refill request or review your care details.

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